Worry-Free Delivery Service Overview
Worry-Free Delivery provides coverage for domestic and international shipments under the following conditions:
Coverage Terms
Undelivered Packages
ꔷ Domestic: Eligibility for purchase value reimbursement if delivery is not confirmed within 30 days of fulfillment.
ꔷ International: Eligibility extends to 60 days post-fulfillment.
Delivery Delays
ꔷ Domestic: £5 reimbursement qualification for packages exceeding 10 days in transit.
ꔷ International: Qualification threshold set at 30 days.
Transit Damage
ꔷ Coverage includes reimbursement up to the purchase value for verified in-transit damage.
Post-Delivery Theft
ꔷ Full purchase value reimbursement available for packages reported stolen within 7 days of carrier-delivery confirmation.
Additional
ꔷ Carbon offset calculations applied to shipment emissions in destination countries.
Claims Process
Claims can be submitted through the Seel Resolution Center upon occurrence of covered events.
Note: Worry-Free Delivery is a shipping protection service administered by Seel in collaboration with Parcel Panel. This service is exclusively available as part of integrated fulfillment solutions.